Overview

1-1 Chats are private chats between one talent and one recruiter, and they are designed to be pre-scheduled in the lead-up to the event. Depending on what your event organizer offers, 1-1 Chat requests can be initiated by both you and talents. Learn how to set up your availability, schedule, manage and conduct 1-1 Chats with the following steps.

Instructions

Upon logging into your account, click on the event you are participating in. Then, open the "1-1 Chats" tab.

Step 1 - Set up your 1-1 Chat settings

To be able to schedule 1-1 Chats, you have to first set up your availability. To do so, click on the settings option.

After this you will see the 1-1 chat settings where you will have the option to choose between "Selective Booking" where you will need to accept each 1-1 chat with a talent, or the "Direct Booking" where the talent will block any time in your agenda directly.

You can also add who would you like to talk to such as the talent background, level of experience, and languages. Apart from this, you can also add the topics that you would like to discuss with the talent, and any specific questions. Once you finish, do not forget to click on "Apply changes" to save.

After selecting the booking mode, you will see the agenda displayed with the dates of the event, if the event runs for multiple days. All 1-1 chat slots will start as open and you will be required to block any slots over all days in order to be not available for any particular slots. Please note, that you can also block entire days if you are not intending conduct 1-1 chats for certain entire days of the event.

If you are setting up 1-1 chats for an In person event, you will need to add the location of your 1-1 chats per day (room number or location).

To access and set up the availability calendar of colleagues, simply click on the drop down menu with your name and '1-1 Chats'.

Here you will see the names of your colleagues that have been invited to the event, as well as which colleagues have or have not set up their availability. To set the availability for colleagues, click on 'Set up availability'.

By clicking on the company name next to the company logo you will be able to access a full list of all chats regardless of status from your entire team. This list can also be exported via the 'Export list' button in the top right hand side of the screen.

Step 2 - Send requests

If offered by your event organizer, you can send talents a 1-1 Chat request from the "Talents" tab in the top navigation bar.

You can request a 1-1 Chat with a talent when reviewing their profile. Open up the talent's profile by simply clicking on it.

On their profile, click "Request 1-1 Chat" on the right side. Please note, that you can request a chat for yourself or any invited colleagues as well as sent a message to the participant along with your 1-1 chat request.

Finally, click "Send Request" to complete the process.

Talents will also be notified via email if you send them a 1-1 Chat request.

Step 3 - Review incoming requests

Back in the 1-1 Chats tab, you can manage the chat requests.

When approving incoming requests from participants, please ensure that you have slots available. Your available slots are displayed in the grey box at the top.

"Requests" tab: You receive a 1-1 Chat request and choose to approve or decline the request. If you decline a request, please include a short message where you could even suggest another colleague for a chat.
"In Scheduling" tab: If you approved a talent's request, they can pick a time slot in your schedule.
"Declined" tab: Any declined requests will appear here.
"Cancelled" tab: If you cancel any 1-1 chat request will be appear here.

Step 4 - How to reschedule

Should you need to reschedule or cancel a confirmed 1-1 Chat, go to the 1-1 Chat and click on the three dots in the top right corner of the scheduled 1-1 Chat.

Step 5 - Accessing your 1-1 Chats

During the live event, you can access a confirmed 1-1 Chat through either the "1-1 Chat" tab or the "My Schedule" tab. Simply click on “Join” button to enter the chat. Please note that if accessing the chat in the "1-1 Chat" tab, the join button will appear 15 minutes before the chat starts.

Participating in chats with colleagues:

It is also possible to participate in a virtual 1-1 chat with several colleagues. You can do this by going back to the 1-1 chat overview by clicking on the company name, next to the logo as mentioned above.

Once the 1-1 chat overview is open, filter by status to the confirmed 1-1 chats (to view all confirmed chats) and click on the chat you want to join. A pop up of the chat with a join button will appear as seen below:

Step 6 - Conducting a 1-1 Chat

At the bottom of your screen, you will be able to turn your camera and microphone off and on by clicking on the camera and microphone icons, or select a different camera or microphone by clicking on the settings icon. If you need technical support, click on the life ring symbol to open up the chat with the Talentspace technical support team.

You can also choose from a couple of virtual backgrounds, or choose to blur or semi-blur your background. To do so, simply click on the virtual backgrounds icon at the bottom of your screen. Please note that you will not be able to upload customized backgrounds.

In addition to interacting via video, you will be able to chat with the participant on the right side of the screen in the "Chat" tab.