On Talentspace you will be prompted to select your audio and video device so that people can hear and see you during our video formats.

If you are unable to select your AV options, it is probably because you need to give browser permissions for Talentspace to access your AV devices.

Problem

You are trying to enter one of the program points with full video and audio capabilities but you are being blocked.

Overview

Solution 1: Use prompts to grant Talentspace access

Google Chrome

Mozilla Firefox

Microsoft Edge

Solution 2: Grant access via the browser padlock icon

Google Chrome

Mozilla Firefox

Microsoft Edge

Solution 3: Allow access via settings

Google Chrome

Mozilla Firefox

Microsoft Edge

Related Topics

Solution 1: Use prompts to grant Talentspace access 🎥

Google Chrome:

  • Locate the video camera icon on the right side in the URL bar, click on it and a dropdown option should appear. Ensure that your camera and microphone have been enabled for app.talentspace.io.

  • Mozilla Firefox:

    Locate the video camera icon on the left side in the URL bar when you move into a video program point, click on it and a dropdown option should appear. Ensure that your camera and microphone have been enabled for app.talentspace.io.

  • Microsoft Edge

    Locate the video camera icon on the right side in the URL bar when you move into a video program point, click on it and a dropdown option should appear. Ensure that your camera and microphone have been enabled for app.talentspace.io.

    Solution 2: Grant access via the browser padlock icon 🔒

  • Google Chrome

    In your Google Chrome browser, click on the lock icon in the top left corner of your URL bar. Make sure "Camera" and "Microphone" are toggled on.

  • Mozilla Firefox

    In your Mozilla Firefox browser, click on the lock icon in the top left corner of your URL bar. Open up "Connection secure" and then select "More information".
    Next go to "Permissions" and allow "Use the camera" and "Use the microphone".

  • Microsoft Edge

    In your Microsoft Edge browser, click on the lock icon in the top left corner of your URL bar. Select "Allow" for your camera and microphone.

    Solution 3: Allow access via settings ⚙️

  • Google Chrome

    In your Google Chrome browser, click on the lock icon in the top left corner of your URL bar. Click on "Site settings" and allow access to your camera and microphone via the "Privacy and security" tab.

  • Mozilla Firefox

    In your Mozilla Firefox browser, click on the application menu in the top right corner and go to "Settings". Go to the "Privacy & Security" tab and allow access to your camera and microphone via the "Permissions" section.

  • Microsoft Edge

    In your Microsoft Edge browser, go to the Settings tab in top right corner and select "Settings"

    Next, go to "Cookies and Site Permissions" and allow access to your camera and microphone in the "All permissions" section.

    Related topics

    Network and connectivity issues

    What to do when you see an error message

    Troubleshooting during an event

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