There are plenty of steps that you can try to resolve minor to moderate event connection issues.

Troubleshoot Connection Issues

  1. Can you please turn off your VPN (if you have one enabled)

  2. Try using the browsers Google Chrome, Mozilla Firefox or Microsoft Edge

  3. Please use an incognito/private window

  4. Please run our checklist and make sure you get green checkmarks for tests 4 and 5.

Looking for network connectivity requirements? Show me.

Did this answer your question?