On Talentspace, you will be prompted to select your audio and video device so that people can hear and see you at the event, but if you are unable to select your AV options, it is probably because you need to give browser permissions for Talentspace to access your AV devices.

Please make sure that you are using the latest versions of Chrome (preferred) or Firefox (backup).

Allow Camera and Microphone in a web browser

Google Chrome

Click on the padlock icon next to the URL field and make sure Camera and Microphone are set to Allow for app.talentspace.io web page.

Make sure your camera and microphone are allowed for https://talentspace.io website.

You can also check to see if Talentspace has access to your devices by entering the following link to your Chrome browser URL field:

chrome://settings/content/siteDetails?site=https%3A%2F%2Fapp.talentspace.io%2F

Under Permissions, locate Camera and Microphone. Talentspace should be one of the approved sites.

Mozilla Firefox

Locate the video camera icon in the URL bar when you move into a video program point, click on it and a dropdown option should appear. Ensure that your camera and microphone have been enabled for app.talentspace.io.

If none of the above fixes the problem, this article will show you how to configure your advanced browser settings to grant Talentspace access.

Note: Sometimes, third-party extensions can affect the experience by blocking some of the Talentspace interface elements. That’s why we also recommend opening the event in Incognito mode (command+Shift+N on macOS or Ctrl+Shift+N on Windows) on Chrome or Private tab (command+Shift+P for macOS or Ctrl+Shift+P for Windows) on Firefox.


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