To use the full functionality of the Talentspace platform (particularly video streaming), employers must grant access to our services over specific ports.
If your employers are on a work network, or any network behind a firewall, have them speak with their IT department or network administrator and give them the websites below to whitelist and the ports to open.
Whitelist the following domains:
The minimum requirement is that TCP port 443 and 80 are open. Some firewall/proxy rules only allow for SSL traffic over port 443. You will need to make sure that non-web traffic can also pass over this port.
In addition to the minimum requirements being met, we also recommend that UDP port 3478 is open.
For the best possible experience, we recommend that UDP ports 1025 - 65535 be open.
Testing your Network
Have them check that their computers can connect to our servers without any issues in this Launch Connection Test.
If after running the tests (number 4 and 5) they see green checkmarks, they're all set. If not, they should send us a message at firstname.lastname@example.org.
You can also share this employer FAQ with your point of contacts.